Doctors (hereby referred to as 'practitioners'), clinics (hereby referred to as ‘clinics’) and patients (hereby referred to as ‘users’) can cancel an appointment booked at the Nirog Street platform. Users can request to book an appointment with a practitioner or at a clinic, which needs to be subsequently verified by the second party. A request approved this way will be called ‘confirmed’. Either of the parties can cancel the appointment booked by them. Please read the document carefully to read our cancellation policy.
A. Cancellation Policy for Users
The users can cancel an appointment booked with a practitioner or a clinic in case of an event. The following rules will be applicable.
B. Cancellation Policy for Practitioners/Clinics
Nirog Street recommends all practitioners and clinics to ensure timely consultation to the patients. Our mission is to provide the right consultation from the Indian systems of medicine to our patients and to provide them a rich experience. Cancellation by the practitioners/clinics, is hence not favored, unless in case of an event.
Users, practitioners, and clinics are requested to ensure that they book appointments only when they are sure of their availability. For questions or comments, please write to us at [email protected]